Privacy Policy

1. Who We Are

This Privacy Policy explains how Mntvls Auto ("we", "us", "our") collects, uses and protects your personal data when you use our website and pre-purchase car inspection services. We are the data controller for the personal data described in this policy. You can contact us at hello@mntvlsauto.com or +353 85 284 7771.

2. What Data We Collect

When you submit a booking or contact request through our website, we collect the information you provide, which may include:

• Your name and phone number
• Your city or location
• Details about the car(s) you're interested in (make, model, budget, engine, transmission)
• Any message or additional information you choose to share

We do not ask for or knowingly collect payment card details through our website; payments are handled by a separate payment provider.

3. How We Collect It

We collect data directly from you when you fill in a form on our website (the "Book an Inspection" or "Get in touch" forms) or when you contact us by phone.

4. How We Use Your Data

We use your data to:

• Respond to your enquiry and provide a quote
• Arrange and carry out your booked inspection
• Communicate with you about your booking
• Keep basic records for our accounting and legal obligations

Our legal basis for this processing is the performance of a contract (or steps you request prior to entering one), and our legitimate interest in responding to enquiries.

5. How Form Submissions Are Sent

When you submit a form on our website, the details are sent directly to our team via Telegram, a messaging service, so we can respond quickly. Telegram acts as a data processor for this limited purpose. We only keep the data needed in that conversation for as long as necessary to handle your enquiry and booking, and we do not use it for any other purpose.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting or reporting requirements, after which it is deleted or anonymised.

7. Sharing Your Data

We do not sell your personal data. We may share it with:

• Telegram, to receive and respond to your form submission (see above)
• Third-party vehicle history or finance check providers, where relevant to your inspection
• Professional advisors or authorities, where required by law

Where a third-party service provider (such as Telegram) processes data outside the EEA, we rely on that provider's own safeguards for international transfers.

8. Cookies & External Services

Our website does not use tracking or advertising cookies. We use Google Fonts to display text correctly; loading these fonts may share your IP address with Google. We do not currently use analytics tools; if this changes, we will update this policy accordingly.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Lodge a complaint with the Irish Data Protection Commission (dataprotection.ie) if you believe your data has been mishandled

To exercise any of these rights, contact us at hello@mntvlsauto.com.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

11. Children's Privacy

Our Services are intended for adults arranging vehicle purchases. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at hello@mntvlsauto.com or +353 85 284 7771.